Master of Science in Organizational Excellence
Program Overview
The program provides learners with a broad based knowledge of Quality Management and Organizational Excellence at the macro and micro levels. Learners will be provided with a range of specialist management knowledge and skills to lead organizations where quality management plays a key role in business strategy. Inspired by different Quality Management frameworks such as, EFQM, and MBNQA, the program provides learners with a solid foundation to understand key business operations and functions and their underlying linking processes Upon completion of this program the learners will develop a holistic perspective of business excellence. They will be able to introduce and implement quality management tools and systems in the organization, and will be able to lead their organizations to compete for various regional and international quality and excellence awards.
What is Unique about this Program?
Flexible delivery model using e-learning medium to suit lifestyles of busy professionals in full-time employment
Use of tailored and tested teaching and learning methods to develop practical business skills built on sound theoretical expertise and competencies, and complemented by case studies.
Learn to work in groups through various supervised research-based project work.
Taught by world class experts based in UAE and worldwide using a modern e-leaning platform and resources.
Contextualization of quality management and business excellence practices in relation to the cultural and economic situations of Middle East and North Africa region.
EFQM Business Excellence Model in covered in detail, and therefore prepares graduates to help their organizations enter the competition to win regional Excellence and Quality Awards, and
Target Audience
The program is for those who have a vision to become an inspiring leader and steer their organization towards achieving excellence and market leadership.
All university graduates and professionals staring in the management career path such as administrators, managers, supervisors, inspectors and facilitators from the public, private and social sector organizations.
Career Opportunities
Upon completion of this program the learners can occupy important positions in various industries as excellence experts, quality heads, consultants, excellence award assessors, process development & governance experts, quality & excellence advisors, project managers, and corporate & strategy planning managers.
Program Goals
- To Develop learners' managerial skills, research abilities and decision making supported by technology driven applications
- To understand the theoretical contributions of the various quality gurus, models of implementation of quality initiatives, and to appraise Organizational Excellence strategies and performance measurement methodologies
- To gain competence in Organizational Excellence Assessment using European Excellence Model; and the application of various measurement methodologies
- To examine how value-driven and customer-centered organizations are created, and how their operations can be optimized.
- To understand how organizational excellence and sustainability can be pursued through leadership and human resource development strategies.
Program Outcomes
- Differentiate amongst and critically evaluate the various TQM approaches and philosophies.
- Identify and assess which critical factors impact on successful implementation of quality and organizational excellence.
- Appraise various models of TQM implementation and business excellence by studying best practices in public, private and social sectors.
- Evaluate holistic organizational systems that can achieve excellence and discuss their merits and limitations.
- Design and implement research plans to address organizational problems and opportunities
- Devise leadership strategies and demonstrate information synthesis and problem solving skills related to a business situation.
Degrees, Courses, Programs | Hamdan Bin Mohammed Smart University
