Course / programme / degree
1 Anger Control - Online Course
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eSoft Skills Ireland Dublin 2015-05-13


Anger Control

Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively (i.e. anger management techniques). The Anger Management workshop will help teach participants how to identify their anger triggers and what to do when they get angry.

Learning Objectives:

• Understand anger dynamics in terms of the anger cycle and the fight and flight theory.
• Know common anger myths and their factual refutations.
• Know the helpful and unhelpful ways of dealing with anger.
• Understand the difference between objective and subjective language.
• Know tips in identifying the problem.
• Express a feeling or position using I-messages.
• Negotiation and solution-building.
• Reflect on one’s hot buttons and personal anger dynamics.
• Learn and practice de-escalation techniques.

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1Anger Control - Online Course eSoft Skills Ireland Dublin 2015-05-13