Diploma of Business and Quality Management
Program Overview
The Diploma of Business and Quality Management is designed to address the operational relevance of business and quality management in the context of present day organisations. The diploma prepares learners to understand the essential business and quality management tools, methodologies and systems for improving organisational performance. It also enables learners to take their organisations through the roadmap of business excellence.
The Diploma of Business and Quality Management is based on the premise that learners will have fundamental knowledge of business operations and organizational functions at the macro and micro levels. The first year of the diploma program prepare learners with a solid foundation to understand key business functions and the processes that link them. Advanced courses such as Total Quality Management Fundamental, Quality Tools and Techniques, Business Excellence, and Business Process Management provide a more detailed examination of the functional areas of quality management. Upon completion of this specialized program the learners will be able to introduce essential implement quality management tools and systems in the organization, and will be able to prepare their organizations to compete for various regional and international quality awards.
What is Unique about this Program?
Use of most advanced teaching and learning methods to develop quality management expertise and competencies;
Taught by world-class experts based in different countries;
Flexible delivery model using e-learning medium in Year 2 of the program to suit the schedule of busy professionals in full-time employment; and to remove travel requirements;
Contextualization of Total Quality Management (TQM) principles in relation to the cultural and economic situations of Middle East and North Africa region;
Target Audience
School graduates, professionals staring career in the business and quality management area, supervisors, inspectors, administrators, managers from the public, private and social sector organizations and accounting firms.
Career Opportunities
The Diploma holder can expect to find employment as business and quality professionals/managers in all sectors of the economy, including oil and gas, government sector services, private businesses, and a wide range of emerging sectors such as tourism and hospitality, banking and finance, education, healthcare, sports, lifestyle and social sector. Diploma holders already on job can expect to gain in terms of career progression after successfully completing this diploma program. In the specialist field of quality management they can be hired as quality managers, quality assurance managers, quality analysts, quality control inspectors, quality assurance officers, quality control supervisor, quality assurance technician, quality surveyors etc.
Program Goals
- Analyze and evaluate the contribution of a wide range of business and quality management techniques to organizational effectiveness;
- Illustrate the different approaches of identifying and analyzing business problems;
- Apply modern business and quality management principles to solve problems and streamline organizational processes;
- Demonstrate effective inter-personal skills in their professional roles;
- Apply effective motivational and leadership skills for achieving organizational objectives;
- Plan, develop, implement and evaluate business and quality management strategies in all sector of the economy.
- Apply knowledge of global best practice trends in business and quality management.
Program Outcomes
- Analyze and evaluate the contribution of a wide range of business and quality management techniques to organizational effectiveness.
- Illustrate the different approaches of identifying and analyzing business problems.
- Apply modern business and quality management principles to solve problems and streamline organizational processes.
- Demonstrate effective inter-personal skills in their professional roles.
- Apply effective motivational and leadership skills for achieving organizational objectives.
- Plan, develop, implement and evaluate business and quality management strategies in all sector of the economy.
- Apply knowledge of global best practice trends in business and quality management.
Degrees, Courses, Programs | Hamdan Bin Mohammed Smart University
